Arkansas Domino's Franchise Owner Reaps National Accolade

Local business owner goes from delivery driver to award-winning Domino's franchise owner

Brent Medders has come a long way since beginning his career as a delivery driver in 1982. The local business owner purchased his first Domino’s store in 1987 – just five years after joining the company as a driver – and he was recently awarded the esteemed International Franchise Association Gold Franny Award for operational excellence for the fourth consecutive year.

Medders has always dreamt of owning his own business. When he joined Domino’s, he knew his dream would come true. Today, he owns 22 Domino’s stores located throughout Arkansas.

“Domino’s has delivered, to me and my family, the dream of now owning and operating my own business,” said Medders. “Domino’s truly provides a fantastic opportunity to those who show initiative and a desire to advance. I have seen substantial growth in my stores over the past several years and I plan to continue expanding. This growth is providing hundreds of jobs in Central and Northwest Arkansas. I plan to continue hiring for all positions, including management.”

The Gold Franny Award is the most prestigious honor bestowed on a Domino’s franchise owner. Medders earned this award as part of an elite group within about 850 franchise owners in the United States. The awards are based on several key factors including operational audit scores, community involvement, store safety and security, and team member morale.

The Gold Franny Awards were created more than 20 years ago by the International Franchise Association and designed to honor excellence among franchise owners.

“Brent’s dedication to the Domino’s brand has made him tremendously successful,” said Scott Hinshaw, Domino’s executive vice president of franchise operations and development. “The idea of beginning as a driver and working your way toward fulfilling the dream of becoming an award-winning franchise owner is what Domino’s is all about. In fact, 90 percent of Domino’s franchise owners in the U.S. started out as delivery drivers or pizza makers.”

About Domino’s Pizza®

Founded in 1960, Domino’s Pizza is the recognized world leader in pizza delivery, with a significant business in carryout pizza. It ranks among the world’s top public restaurant brands with a global enterprise of more than 12,600 stores in over 80 international markets. Domino’s had global retail sales of over $9.9 billion in 2015, with more than $4.8 billion in the U.S. and nearly $5.1 billion internationally. In the first quarter of 2016, Domino’s had global retail sales of over $2.3 billion, with over $1.1 billion in the U.S. and nearly $1.2 billion internationally. Its system is comprised of independent franchise owners who accounted for nearly 97% of Domino's stores as of the first quarter of 2016. Emphasis on technology innovation helped Domino’s generate over 50% of U.S. sales from digital channels at the end of 2015, and an estimated $4.7 billion annually in global digital sales. Domino’s features an ordering app lineup that covers nearly 95% of the U.S. smartphone market and recently introduced several innovative ordering platforms, including Ford SYNC®, Samsung Smart TV® Apple Watch and Amazon Echo, as well as Twitter and text message using a pizza emoji. In late 2015, Domino’s announced the design and launch of the DXP®, a purpose-built pizza delivery vehicle, as well as its first digital customer loyalty program.

Source: Brent Medders, Arkansas Domino's Franchisee